Contact
Hi, hello! Need help with an order, custom request, quotation, or product question? Send us a message and we’ll get back to you as soon as we can.
For faster checking, please include your order number, name used in the order, and complete details of your concern.
How to Reach Us
Business Name:
Crafts by the Soler System
Email:
admin@solersystem.net
Instagram:
@crafts.solersystem
Viber:
+63 9178826615
For Custom Orders & Quotations
Please include the following details when sending an inquiry:
- Product you want to order
- Size and quantity
- Preferred material or finish, if any
- Design file, peg, or reference
- Deadline or event date
- Delivery location or pickup preference
Example:
“Hi! I’d like to request a quote for 50 pcs custom stickers, 2 inches each, matte finish, needed by June 15. I have my own design file.”
Response Time
We usually reply within 1–2 business days.
During bazaars, peak seasons, bulk production days, or weekends, replies may take a little longer. Thank you for your patience.
Order Updates
For updates on an existing order, kindly include your:
Order Number:
Name:
Product Ordered:
Concern:
This helps us check your order faster and avoid delays.
Important Reminder
Please make sure all order details, names, spelling, colors, sizes, and deadlines are complete before sending your request. For custom orders, production will only start after payment and final design approval.
Thank you for supporting our small handmade/custom shop! Your orders help us keep creating more fun, useful, and cute things. 💛